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Disrupting FMCG: Personalized Wellness retail ecosystem with WSC

FMCG design strategy for personalized wellness solutions

Research and Insights

We conducted a proof-of-concept (POC) with 50 users to validate an algorithm-powered platform for optimizing well-being and performance. User feedback helped shape a North Star vision for a personalized app experience.

Initial proof-of-concept design for FMCG iOS application

Integrations

Development

Our collaboration with WSC involved designing a personalized algorithm which integrates technologies like Apple Watch, HealthKit, and Number Eight. This enables tailored tips and recommendations for users based on their biometric data and behavioral context. By leveraging insights from PANAS (Positive and Negative Affect Schedule), the platform personalizes experiences to improve users' well-being and performance.

FMCG app personalized homescreen Girvin Creative Consulting user-centric design

Personalized Homescreen: A user-centric design vision for the app's start experience, highly tailored to the individual user.

FMCG app intelligent recommendations Girvin Creative Consulting personalized tips eCommerce experience

User’s Goals: An interface helping consumers achieve their personal objectives.

FMCG app user’s goals Girvin Creative Consulting personal objectives interface

Intelligent Recommendations: A personalized recommendations screen built around each individual's journey, unique biometrics, and set goals. This includes tailored tips, product suggestions, and a comprehensive eCommerce experience.

FMCG app sensorial screen Girvin Creative Consulting meditation breath work mindfulness

Sensorial Experience: A feature for periods of meditation, breath work, and mindfulness.

Solution

The platform offers a highly personalized experience through a user-centric interface. It provides intelligent recommendations, product suggestions, and a complete eCommerce journey, ensuring users achieve their goals.

Transformative outcomes and personalized user experience in FMCG app

Results

The partnership with WSC resulted in a scalable solution for deeply personalized consumer experiences. By leveraging data and biometrics, WSC is positioned to reshape the future of FMCG through health, wellness, and on-demand delivery.

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